The chatbot for pharmacies and drugstores
“Are you on night duty tonight?”, “Do you have this product?”: these questions come when the counter is full. Talia answers practical questions with your information, and always refers to the pharmacist for the rest.
The questions your customers ask
- Are you on duty this weekend?
- What time do you open?
- Do you have this product in stock?
- Which insurance do you accept?
- Can I reserve and come later?
Example conversation
Customer : Good evening, are you on duty tonight?
Talia : Good evening! Yes, we are on duty this week, open day and night until Saturday 8 am.
Customer : Do you have paracetamol for children?
Talia : I don't have that information in our sheets. For availability and the right dosage, the pharmacist on duty will answer you at the counter or by phone.
What you add to Talia
- Your opening hours and night-duty calendar
- The drugstore products you want to present, with prices
- The insurance schemes and payment methods you accept
Frequently asked questions
Can Talia recommend a medicine?
No, on purpose. She only gives the practical information you provided and refers to the pharmacist for any health advice.
The night-duty calendar changes every week.
Update it in a document or product sheet: Talia answers with the current version from the next message.