The chatbot for beauty and cosmetics shops
“Is this cream for oily skin?”, “Is it genuine?”, “Do you have the 200 ml?”: your customers want reassurance before buying. Talia answers from your product sheets, without making anything up.
The questions your customers ask
- Which skin type is this cream for?
- Is this product genuine?
- Do you have the 200 ml size?
- What do you recommend for dark spots?
- Can you deliver today?
Example conversation
Customer : Hello, do you have the brightening lotion in 400 ml?
Talia : Hello! We have it in 200 ml at 6,500 FCFA and in 400 ml at 11,000 FCFA. It is meant for normal to dry skin.
Customer : And for oily skin?
Talia : According to our product sheet, the purifying cleansing gel (4,000 FCFA) is made for oily skin. For personal advice, I can put you in touch with the shop.
What you add to Talia
- Your products with size, price, stock and skin type
- The ingredients or precautions shown on your sheets
- Your delivery, exchange terms and opening hours
Frequently asked questions
Can Talia give medical advice?
No. She only answers with the information from your product sheets and refers the customer to you or a health professional for any medical advice.
How do I reassure customers that my products are genuine?
Add a document with your suppliers, guarantees or certificates: Talia will use it when a customer asks.